Booking Terms & Conditions

General Terms

By booking with us, you agree that you have read and understood the following Terms & Conditions, including the limitations on liability.

Bookings

Bookings must be made through https://samadhi.org.uk, by adding the event to cart, submitting your information and paying in advance. While it is possible* to turn up on the day and see if there are places left, they are usually limited and we regret that we are unable to guarantee places for those who do not make a booking first through the website. *Pre-booking is essential and drop-ins are not possible when it is stated on the event page or while limitations on numbers remain in place due to COVID-19 restrictions.

Concessionary Rates

We believe that it is important that no one is excluded from one of our events because of low income. Please contact us at info@samadhi.org.uk if you would like to receive a benefit from The Samadhi Fund, which supports those with low income. We cannot guarantee that a funded place will be provided, as this depends on the donations of others. Funded places cannot be provided if it would result in an event being hosted at a cost to the organisation.

Booking Confirmation/Tickets

You will receive an email automatically from our booking system which confirms your booking. This counts as your receipt, booking confirmation and ticket for the event. It is not usually necessary to bring a copy along to the event.

Events, Videography & Photography

Events start promptly at the time shown, and so we advise you to arrive 5-10 minutes early so that you can settle in and we can start on time. It is common for us to record sessions (via audio, video or both) for the purpose of sharing with our members and uploading online. These videos will only show the teacher, not the attendees. If you have attended a session and would like a copy of a recording, please email info@samadhi.org.uk.

From time to time, we may take photographs of our events for the purpose of social media and publicity. By attending, you agree to our use of your photo or video likeness for any legitimate purpose. You can revoke your consent by letting a volunteer know that you would prefer photographs of you to not be shared publicly. 

Cancellations & Refunds

Cancellations should be sent by email to info@samadhi.org.uk.

Events are subject to cancellation or rescheduling at our discretion. If the event is cancelled in its entirety, we will refund any bookings made by you as soon as possible. If the time, date, venue or content of the event is changed subsequent to your booking, you will be notified and given the option to cancel your booking. We shall not be liable for any additional loss or damage resulting from such cancellation or changes.

Refund Policy for Classes – Online or In-Person:

Our refund policy is as follows:

  • Cancellation 48 hours or more before the event: full refund
  • Cancellation 24 hours to 48 hours before the event: 50% refund (unless your place is booked by someone else, in which case full refund)
  • Cancellation less than 24 hours before the event: no refund (unless your place is booked by someone else, in which case full refund)

Exceptions can be made in extenuating circumstances, please get in touch.

Refund Policy for Day Courses & Day Retreats:

Our refund policy is as follows:

  • Cancellation 14 days or more before the event: full refund
  • Cancellation 7-13 days before the event: 50% refund (unless your place is booked by someone else, in which case full refund)
  • Cancellation less than 7 days before the event: no refund (unless your place is booked by someone else, in which case full refund)

Exceptions can be made in extenuating circumstances, please get in touch.

Refund Policy for Overnight Retreats:

The deposit is refundable up until 6 weeks before the start of the retreat. After that, any payments can only be refunded or transferred if the space can be filled. Full payments are due 3 weeks before the start of the retreat.

If we need to cancel the retreat due to changing restrictions, any money paid will be fully transferrable to another of our retreats.

Refunds will be less a £50 admin fee.

As with any holiday, travel insurance which includes cancellation insurance is a worthwhile consideration.

Limitations and exclusions of Liability

Attendance at any event signifies agreement to the below disclaimer:

To the maximum extent permitted by applicable law and subject to the below, we exclude all representations, warranties, undertakings and guarantees relating to our events.

Without prejudice to the generality of the foregoing paragraph, we do not represent, warrant, undertake or guarantee: (1) that you will not suffer from any injury arising directly or indirectly out of our classes or events, (2) that the classes will continue to run for any specific period.

The limitations and exclusions of liability set out in this section and elsewhere in this disclaimer govern all liabilities arising under the disclaimer or in relation to our events, including liabilities arising in contract, in tort (including negligence) and for breach of statutory duty.

We will not be liable to you in respect of any personal injury (including without limitation serious injury or death) that you may suffer or sustain directly or indirectly as a result of attending our events. Nor will we be liable to you in respect of any other losses arising as a result of any such personal injury.

We will not be liable to you in respect of any of your personal property that is lost, stolen or damaged before, during or after an event.

We will not be liable to you in respect of any losses arising out of any event or events beyond our reasonable control.

We will not be liable to you in respect of any business losses, including (without limitation) loss of or damage to profits, income, revenue, use, production, anticipated savings, business, contracts, commercial opportunities or goodwill.

We will not be liable to you in respect of any special, indirect or consequential loss or damage.

Nothing in this disclaimer shall: limit or exclude our liability for death or personal injury resulting from negligence; limit or exclude our liability for fraud or fraudulent misrepresentation; limit any of our liabilities in any way that is not permitted under applicable law; or exclude any of our liabilities that may not be excluded under applicable law.

If a section of these terms and conditions is determined by any court or other competent authority to be unlawful and/or unenforceable, the other sections of this disclaimer continue in effect.

These terms and conditions shall be governed by and construed in accordance with English law, and any disputes relating to this disclaimer or our events will be subject to the exclusive jurisdiction of the courts of England and Wales.

In this disclaimer, “we” means (and “us” and “our” refer to) Samadhi LLP, a company registered in England and Wales under registration number OC434486.

Questions

If you have any questions relating to the above, please get in touch by email to info@samadhi.org.uk